Customer Service Representative Needed at RHMS Technologies
RHMS Technologies is hiring a Professional Customer Service Representative to join its team in Ikeja, Lagos.
The position is suitable for someone with excellent communication skills, a strong customer-service mindset, and the ability to provide effective chat support while handling multiple tasks.
The role operates on a hybrid basis, combining remote work from home with work from the company’s office in Ikeja. Applicants should also be comfortable working night shifts.
Job Details
- Position: Customer Service Representative
- Company: RHMS Technologies
- Location: Ikeja, Lagos
- Work Mode: Hybrid
- Salary: ₦120,000 – ₦140,000
- Work Days: Sunday – Monday, as provided by the employer
- Days Off: Two days per week, which may fall on any day of the week
- Shift: Night shift availability required
Requirements
Applicants should possess:
- Excellent communication skills
- Strong customer service attitude
- Good written communication skills, particularly for chat support
- Ability to multitask effectively
- Good problem-solving skills
- Ability to respond professionally to customer enquiries and concerns
- Comfort working both remotely and from the office
- Willingness and availability to work night shifts
What the Role Involves
The successful candidate will be expected to support customers professionally, communicate clearly through available support channels, resolve enquiries and problems efficiently, and maintain a positive customer experience.
Because the position involves chat support, strong written communication is particularly important. Candidates should be able to understand customer concerns, provide clear responses, and manage multiple conversations or tasks efficiently.
The hybrid arrangement also requires applicants to be comfortable working independently from home while remaining available to work from the Ikeja office when required.
Work Location
RHMS Technologies
9, Simbiat Abiola Way,
Medical Road, Ikeja, Lagos.
How to Apply
Interested candidates should send their CV to:
Applicants should ensure their CV clearly highlights relevant customer service, communication, chat support, administrative, sales, or other customer-facing experience.